Privacy Policy

Effective April 21, 2026

Arcane Venture Management, LLC ("Arcane," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit arcanebio.com, access our restricted portals, or purchase our products. By using our site or services, you consent to the practices described below.

01Information We Collect

Information You Provide Directly

When you access our portals, contact us, or complete a purchase, you may provide us with:

• Identity and contact information: name, email address, phone number, and postal shipping address.
• Access credentials: private codes or tokens issued for entry to restricted areas of our site.
• Order and transaction information: products selected, quantity, order total, and associated metadata.
• Payment information: credit or debit card details, billing address, and related payment data — processed by our third-party payment processor and not stored on our servers.
• Communications: inquiries submitted through our contact forms, email correspondence, and any other information you choose to share with us.

Information Collected Automatically

When you visit our site, we may automatically collect limited technical information, including:

• IP address and approximate geographic location.
• Device and browser type, operating system, and screen resolution.
• Pages visited, date and time of visit, and referring site.
• Interactions with the site, including clicks, form submissions, and session duration.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and secure the site, remember your preferences, maintain authenticated sessions within our restricted portals, and understand how visitors use our site. You may disable cookies in your browser settings, but some features of the site may not function properly as a result.

02How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including payment processing, shipping, and customer service.
• To verify access credentials and maintain the security of our restricted portals.
• To communicate with you about your orders, inquiries, or updates to our policies and products.
• To operate, maintain, improve, and secure our site and services.
• To detect, prevent, and address fraud, abuse, or other security concerns.
• To comply with applicable legal obligations and respond to valid legal requests.
• To send you marketing communications where permitted by law, which you may opt out of at any time.

03How We Share Your Information

We do not sell your personal information. We share information only as necessary and in the following limited circumstances:

• Service providers: We share information with trusted third parties that perform services on our behalf, including payment processors (such as Stripe), shipping and fulfillment providers, email delivery services, hosting providers, and analytics providers. These parties are contractually bound to use your information only for the purposes we authorize.
• Legal and safety: We may disclose information when required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: If Arcane is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.
• With your consent: We may share information in any other circumstance where you have provided your consent.

04Payment Information

Payment transactions are processed by PCI-compliant third-party payment processors. We do not receive or store full credit card numbers on our systems. Our payment processor collects payment information directly from you in encrypted form and uses it solely to process your transaction, subject to the processor's own privacy policy and security practices.

05Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Order records and associated information may be retained for up to seven years for tax, accounting, and audit purposes. Where information is no longer required, we take reasonable steps to securely delete or anonymize it.

06Your Privacy Rights

Depending on where you live, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct information that is inaccurate or incomplete.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: Unsubscribe from promotional communications at any time by following the instructions in the message or contacting us directly.
• Do Not Sell or Share: Although we do not sell personal information, residents of certain states have the right to confirm this and to opt out of specified data-sharing practices.

To exercise any of these rights, please contact us at info@arcanebio.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on your request.

07Security

We implement commercially reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit (HTTPS), limited access controls, secure authentication, and vetted third-party processors.

However, no method of transmission over the Internet or electronic storage is entirely secure. While we work to protect your information, we cannot guarantee absolute security. You are responsible for safeguarding any access credentials we issue to you and for maintaining the security of your own devices and accounts.

08Children's Privacy

Our site and products are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take prompt steps to delete it.

09International Users

Arcane operates from the United States. If you access our site from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, which may have data protection laws that differ from those of your country. By using our services, you consent to this transfer and processing.

10Third-Party Links and Services

Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date at the top of this page. We encourage you to review this policy periodically. For material changes, we will make reasonable efforts to provide notice via the site or to registered users by email.

12Contact

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us: